Shelley
Technical Training Manager
“Working at Rotork has been a very engaging job for me. They offer very good benefits and my job is very interesting.”
I joined Rotork in 1988 and completed the traditional 4-year apprenticeship, after which I was sponsored to go to university and studied for a degree in Electronic Engineering. Upon completion of my degree, I returned to Rotork and spent a year in the Quality department. In this department I mainly assisted with troubleshooting PCBs (Printed Circuit Boards). I then moved into the Electronics department and after a few years became a senior electronic engineer. I left Engineering to become the Manager of a Technical and Application Support team, providing both Technical Support and Training on industrial network products to the wider Rotork community.
My role changed in 2021, and I became the Technical Training Manager, focusing solely on technical training with a small global team. A change in the structure of the Rotork Site Services team resulted in the Client Support Group and Technical Training merging into one group, and my responsibilities returned to both Support and Training. My current role is Head of Client Support and Technical Training. My team and I support customers and Rotork staff on after-sales related queries for all Rotork products, and the Technical Training team is responsible for providing technical Product Training for all Rotork electric and fluid power actuator products and network products utilised within the actuators.